Question 1

What is SthirWA?

Accepted Answer

SthirWA is a WhatsApp Business API platform at chat.sthirapp.com. You connect your WhatsApp Business number, manage a team inbox, sync templates, build bots, and call a REST API — all from one dashboard.

Question 2

Do I need a developer to use SthirWA?

Accepted Answer

No. You can run support, campaigns, and bots from the dashboard without code. Developers can add API keys and webhooks when you need programmatic sends from your own app.

Question 3

How do I connect my WhatsApp number?

Accepted Answer

Create a SthirWA account, then go to Settings inside the app and connect via Meta Embedded Signup. You can onboard a new Cloud API number, use coexistence with the WhatsApp Business App, or migrate from another provider.

Question 4

What does WhatsApp messaging cost?

Accepted Answer

Meta bills conversation charges on your WhatsApp Business Account directly. SthirWA charges a platform subscription plus a pay-as-you-go message wallet for sends through our platform. See Pricing for current rates.

Question 5

Can I keep using the WhatsApp Business App on my phone?

Accepted Answer

Yes, with coexistence mode. Your team can keep chatting in the Business App while SthirWA sends templates, bots, and API messages on the same number.

Question 6

Is SthirWA linked to SthirApp?

Accepted Answer

SthirApp firms can link their organisation so loan receipts and reminders send from the firm's own WABA on SthirWA. SthirWA also works as a standalone product for any business.

Question 7

How long is the free trial?

Accepted Answer

New accounts include a trial period with unlimited platform sends while the trial is active. After trial, subscribe to a plan and recharge the message wallet to continue.

Question 8

Do you support webhooks and integrations?

Accepted Answer

Yes. Delivery webhooks with HMAC verification, Zapier, Make, and a public REST API are available. See Features and Docs inside the app after signup.

Frequently asked questions