Shared inbox
Assign conversations, add notes, reply within Meta session windows or via templates.
Templates
Sync approved templates from your WABA. Send individually or in campaigns.
Bot builder
Visual flow canvas with keywords, knowledge base chunks, and handoff to agents.
Drip sequences
Multi-step nurture flows with enrollments and scheduled steps.
CRM
Contacts, deal pipeline, stages, and activity from WhatsApp events.
Appointments
Book and remind customers with utility templates.
Commerce
Catalog, orders, abandoned carts, Razorpay payment links.
Analytics
Sent, delivered, and spend metrics over 7 days and monthly wallet.
API keys
Public v1 REST API for messages, templates, wallet, and billing.
Webhooks
HMAC-signed outbound webhooks for delivery and inbound events.