WhatsApp use cases

Practical workflows teams run on SthirWA — from support inbox to lending reminders.

WhatsApp Customer Support Inbox

Customers message your WhatsApp number expecting a fast reply. SthirWA inbox queues threads, assigns owners, and keeps n…

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Order Updates on WhatsApp

E-commerce customers check WhatsApp more than email. Trigger order updates from your store via API or integrations.…

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Payment Reminders via WhatsApp

Lenders and B2B sellers chase dues on WhatsApp already. SthirWA formalises it with scheduled templates and drip sequence…

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Appointment Booking & Reminders

Clinics and service businesses reduce no-shows with day-before and hour-before template reminders.…

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Lead Qualification on WhatsApp

Inbound 'Hi, price?' messages flood sales. A qualification bot filters serious buyers and creates a CRM deal.…

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Abandoned Cart Recovery

Connect your store events via webhook or Zapier. Send a cart reminder template with product link when checkout stalls.…

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Jewellery Loan Reminders

Jewellers using SthirApp can link chat.sthirapp.com so outstanding and receipt messages use the shop's verified number —…

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EMI Payment Nudges

Schedule utility templates X days before due date and escalate with drip if unpaid.…

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Catalog Commerce on WhatsApp

Share catalog items in chat, take orders in Commerce module, and collect payment without leaving WhatsApp.…

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Team Shared Inbox

Every reply is logged. Managers see queue depth and assign chats by skill or shift.…

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Transactional Alerts via API

Your server calls SthirWA v1 API with an API key. We deliver through your WABA and fire webhooks on status.…

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Drip Onboarding Sequences

Day 0 welcome, day 3 tips, day 7 check-in — drip engine sends each step when prior step delivers.…

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