What coexistence solves
Shop owners want to keep chatting on mobile while automating receipts and campaigns from software. Coexistence attaches the same number to Cloud API without deleting the Business App.
WhatsApp Business App vs Cloud API: Coexistence Guide
2026-03-08 · SthirWA Team
Use WhatsApp Business App on your phone and SthirWA on the same number with Meta coexistence onboarding.
Sync expectations
Contacts sync first; chat history may take time or be declined by the user. SthirWA shows smb_sync_status in Settings.