Will my chats disappear from the phone?

No. Coexistence keeps Business App chats on device while new API traffic appears in SthirWA inbox.

SthirWA

WhatsApp Business App + Cloud API Coexistence

Embedded Signup coexistence mode with SMB sync status tracking.

Coexistence lets the same phone number work in WhatsApp Business App and on Cloud API. Shop owners keep chatting on mobile while SthirWA sends receipts, bots, and campaigns from the same verified number.

How coexistence works on SthirWA

In Settings, choose 'I already use WhatsApp Business App'. Meta runs SMB contact and history sync. SthirWA tracks sync status and shows guidance if history is declined or sync fails.

Embedded Signup with whatsapp_business_app_onboarding feature
Sync status: contacts_ok, history_ok, history_declined
Keep Business App active — Meta may disconnect inactive numbers

Coexistence guide Onboarding steps

Frequently asked questions

: No. Coexistence keeps Business App chats on device while new API traffic appears in SthirWA inbox.

Ready to connect your number?

Create an account first, then connect WhatsApp in Settings after login.