Support workflow
Analytics shows sent and delivered counts over 7 days from your dashboard home.
- Incoming webhook → thread in inbox
- Assign to agent
- Reply in session or via template
- Close with tags for reporting
Customers message your WhatsApp number expecting a fast reply. SthirWA inbox queues threads, assigns owners, and keeps notes so the next shift picks up without asking 'what was discussed?'
Frequently asked questions
- Depends on plan — Starter includes 1 seat, Growth 3, Business more. See Pricing.