Can I reply after 24 hours?

Free-form session messages work within Meta's customer care window. Outside it, use an approved template message.

SthirWA

WhatsApp Inbox Software for Support Teams

Team inbox with assignment and CRM contacts linked to conversations.

When five staff share one phone, messages get missed and customers repeat themselves. A WhatsApp inbox software centralises every chat on your business number with history, assignment, and session-aware replies.

SthirWA inbox capabilities

Agents reply from the browser; customers see your verified business name and number.

Unified thread list with search
Assign conversations to team members
Internal notes on contacts
Template sends when session expired
Delivery and read status from Meta webhooks

Support use case Shared inbox

Frequently asked questions

: Free-form session messages work within Meta's customer care window. Outside it, use an approved template message.

Ready to connect your number?

Create an account first, then connect WhatsApp in Settings after login.